Refund policy

Return & Refund Policy

Thank you for shopping with Ceylon Dubhe (Pvt) Ltd. We are committed to providing quality products and reliable service to our customers.

Returns

• Customers can return products if the item is:
  • Unused
  • In original condition
  • Returned with original packaging
• Return requests must be made within 4 days from the delivery date.

Refunds

• Once the returned item is received and inspected, we will notify you regarding refund approval.
• Approved refunds will be processed to the original payment method.

Exchanges

• If you receive a damaged, defective, or incorrect item, we will arrange a replacement or exchange depending on product availability.

Non-Returnable Items

• Used or damaged products
• Customized or special-order items
• Downloadable/software products

Warranty

• Selected products come with a 6-month warranty against manufacturing defects.
• Warranty does not cover damages caused by misuse, accidents, or improper handling.

Contact Us

Ceylon Dubhe (Pvt) Ltd.
Email: dubhesrilanka@gmail.com
Phone: 076 125 2332